privacy policy
Effective Date: 2/15/2025
LUäR is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
information we collect
We collect the following types of information when you interact with our website:
Personal Information
Name, email address, billing and shipping addresses, phone number, and payment details when you place an order or create an account.
Account Information
Login credentials, order history, and subscription preferences when you create an account.
Usage Data
Information about your interaction with our website, including IP address, browser type, pages viewed, and time spent on the site.
Cookies and Tracking Technologies
Data collected through cookies to improve your experience and provide personalized recommendations.
how we use your information
We use the information collected for the following purposes:
- To process and fulfill orders, subscriptions, and returns.
- To provide account management and customer support.
- To send transactional communications, such as order confirmations and shipping updates.
- To personalize your shopping experience and recommend products you may like.
- To notify you of promotions, new products, or updates (only if you opt in to receive marketing communications).
- To analyze website performance and improve our services.
sharing your information
We only share your information with trusted third parties when necessary:
Payment Processors
To process your payments securely.
Shipping Providers
To deliver your orders.
Service Providers
To help us operate the website and improve user experience (e.g., analytics platforms).
Legal Requirements
When required to comply with applicable laws or respond to legal requests.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
your privacy choices
You have the following rights regarding your personal information:
Access and Update
You can log in to your account to access and update your information.
Opt Out of Marketing
You can unsubscribe from marketing emails by clicking the “unsubscribe” link in the email or updating your preferences in your account.
Delete Your Information
You may request the deletion of your personal data by contacting us directly. Note that some information may be retained for legal or operational purposes.
Cookies
You can manage or disable cookies through your browser settings.
subscription-specific privacy
If you sign up for a subscription, we collect your preferences, product selections, and payment information to provide recurring delivery services. This data is securely stored and used solely for managing your subscription.
third-party links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.
children’s privacy
LUäR does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such information, we will promptly delete it.
changes to this privacy policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please review it periodically to stay informed about how we are protecting your information.
contact us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our Contact Page.