Subscription Policy

At LUäR, our subscription program is designed to provide a seamless, cost-effective way to receive your favorite products on a recurring basis. Below are the terms and conditions of our subscription service:

Subscription Enrollment

• To subscribe, you must create an account on our website.
• Customers can choose to subscribe to a single product, multiple products, a curated four-pack, or any combination of available products.
• Subscription frequency options include deliveries every 30, 60, or 90 days.

Payment & Billing

• Subscription orders are automatically billed to the payment method on file at the time of processing.
• The subscription price includes an exclusive discount off the standard retail price.
• If a payment fails, the order will not be processed until payment is successfully updated.

Managing Your Subscription

• Customers can modify their subscription at any time through the “Manage Subscription” section of their account.
• You can update product selections, adjust delivery frequency, delay shipments, or cancel your subscription as needed.
• Changes must be made before the next billing cycle to take effect.

Cancellations & Refunds

• You may cancel your subscription at any time with no cancellation fees.
• Cancellations must be made before the next scheduled billing date to avoid being charged for the upcoming order.
• Subscription orders are subject to our standard return policy, must be unopened, and returned within 30 days for a refund.

Sustainability Commitment

• To reduce waste, all subscription reorders come in a sustainable refill tube that allows you to replenish your original glass bottle.
• LUäR is committed to environmentally responsible packaging and Earth-friendly solutions.

By enrolling in our subscription program, you agree to these terms and conditions. If you have any questions, please contact us—we’re happy to help!